Shipping and Handling Information

All products are shipped via UPS from our facility in New Orleans, Louisiana. Orders are protected with dry ice and should arrive fully frozen.

Because our products are highly perishable and we want them to arrive in perfect condition, we require 1-3 business days to process orders and confirm all details of each shipment before sending them off.

We only ship Monday through Thursday to ensure orders are not in transit over the weekend.


Unpacking and Enjoying

When you shipment arrives, move your shrimp from the shipping box to a freezer as soon as you can. If any part of your order appears to have thawed during transit, please dispose of the product and contact us for a refund or replacement.

Handle any remaining dry ice with care and leave to dissipate outside or in another well-ventilated area away from kids and pets.

Now what? Check out our Recipe Book for simple meal ideas.